Privacy policy.
Last updated: November 28, 2025
At UNIQ, we believe that trust is the foundation of every meaningful relationship. Because our work often involves high-level conversations, confidential exchanges, and strategic insights, we approach the protection of your personal data with the same care and discretion that guide all our advisory activities.
This Privacy Policy explains, in clear and narrative form, how we collect, use, safeguard, and respect your information when you visit our website or interact with our services.
We are committed to complying with the General Data Protection Regulation (GDPR) and the data protection laws applicable in Luxembourg and the European Union.
1. Who We Are
UNIQ is a boutique advisory firm based in Luxembourg, providing strategic intelligence and cross-border advisory services. In all matters relating to data protection, UNIQ Sàrl acts as the Data Controller, which means we determine how and why your personal data is processed.
For any questions or requests concerning your personal data, you may contact us at:
contact@uniq.lu
2. The Personal Data We Collect
We collect only the information that is necessary for us to communicate with you, provide our services, or improve your experience on our website.
Information you share directly
When you reach out via our contact form, by email, or through a professional introduction, you may provide:
Your name
Your email address
Your professional details (organisation, job title)
Your phone number
Any information you choose to include in your message
Information collected through our website
Our website may gather limited analytics data to help us understand how visitors use our pages. This can include:
IP address
Browser type
Pages visited
Date and time of access
Geographic region (approximate)
This information helps us improve our site and ensure it operates correctly.
We do not use invasive tracking technologies, and we do not use your data for advertising purposes.
Information shared during engagements
If we work together, we may process additional professional information required for the execution of our services. This may include business documentation, project-related details, and communications essential to the advisory relationship.
We do not collect sensitive personal data unless explicitly required and provided by you.
3. Why We Use Your Data
We process personal data for clearly defined purposes:
To respond to your enquiries and communicate with you
To provide professional services, including preparation, execution, and follow-up
To manage our business relationship with clients, partners, and stakeholders
To operate and improve our website
To comply with legal or regulatory obligations
Our processing always relies on a lawful basis under the GDPR, such as your consent, legitimate interest, contractual necessity, or legal obligation.
4. How We Share Your Data
UNIQ maintains a strict policy of discretion.
Your information is never sold, exchanged, or shared for commercial marketing.
We may share your data only when it is necessary and appropriate:
With trusted service providers who support our website or communication tools
With professional partners or collaborators involved in a project (and only with your consent)
With authorities or regulators when required by law
If data needs to be transferred outside the European Union — for example in the context of engagements in the Gulf region — we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent protections.
5. Data Retention
We retain personal data only for as long as it is required for the purpose for which it was collected.
As a general guideline:
Contact inquiries: up to 12 months
Client and project information: up to 10 years (contractual and legal requirements)
When data is no longer needed, it is securely deleted.
6. Your Rights
Under the GDPR, you have several important rights regarding your personal data. You may:
Request access to the data we hold about you
Ask us to correct or update inaccurate information
Request the deletion of your data when permissible
Limit or object to certain types of processing
Request the transfer of your data to another organisation
Withdraw your consent at any time (for consent-based processing)
To exercise any of these rights, simply contact us at: pg@uniq.lu
If you believe your data has not been handled correctly, you may lodge a complaint with the Luxembourg National Commission for Data Protection (CNPD).
7. Cookies and Website Tracking
Our website uses essential cookies to ensure that basic functionality works properly.
Non-essential cookies, such as analytics tools, are used only with your consent and are designed to help us understand overall usage trends—not to identify individual visitors.
You can manage your cookie preferences directly through your browser or via our cookie banner.
8. Security of Your Data
We take the protection of your information seriously.
UNIQ uses appropriate technical and organisational measures to safeguard personal data against accidental loss, unauthorised access, alteration, or disclosure. While no digital system is entirely immune to risk, we continually work to maintain a high level of data security.
9. Links to Other Websites
Our website may contain links to external sites.
We cannot be held responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.
10. Updates to This Policy
From time to time, we may update this Privacy Policy to reflect legal requirements, technology changes, or adjustments in our business practices.
The most current version will always be available on this page.
11. Contact Us
If you have any questions about this Privacy Policy or the way we handle personal data, please contact:
UNIQ – Data Protection
Email: contact@uniq.lu
We are committed to answering your request promptly and transparently.