Privacy policy.

Last updated: November 28, 2025

At UNIQ, we believe that trust is the foundation of every meaningful relationship. Because our work often involves high-level conversations, confidential exchanges, and strategic insights, we approach the protection of your personal data with the same care and discretion that guide all our advisory activities.

This Privacy Policy explains, in clear and narrative form, how we collect, use, safeguard, and respect your information when you visit our website or interact with our services.

We are committed to complying with the General Data Protection Regulation (GDPR) and the data protection laws applicable in Luxembourg and the European Union.

1. Who We Are

UNIQ is a boutique advisory firm based in Luxembourg, providing strategic intelligence and cross-border advisory services. In all matters relating to data protection, UNIQ Sàrl acts as the Data Controller, which means we determine how and why your personal data is processed.

For any questions or requests concerning your personal data, you may contact us at:

contact@uniq.lu

2. The Personal Data We Collect

We collect only the information that is necessary for us to communicate with you, provide our services, or improve your experience on our website.

Information you share directly

When you reach out via our contact form, by email, or through a professional introduction, you may provide:

  • Your name

  • Your email address

  • Your professional details (organisation, job title)

  • Your phone number

  • Any information you choose to include in your message

Information collected through our website

Our website may gather limited analytics data to help us understand how visitors use our pages. This can include:

  • IP address

  • Browser type

  • Pages visited

  • Date and time of access

  • Geographic region (approximate)

This information helps us improve our site and ensure it operates correctly.

We do not use invasive tracking technologies, and we do not use your data for advertising purposes.

Information shared during engagements

If we work together, we may process additional professional information required for the execution of our services. This may include business documentation, project-related details, and communications essential to the advisory relationship.

We do not collect sensitive personal data unless explicitly required and provided by you.

3. Why We Use Your Data

We process personal data for clearly defined purposes:

  • To respond to your enquiries and communicate with you

  • To provide professional services, including preparation, execution, and follow-up

  • To manage our business relationship with clients, partners, and stakeholders

  • To operate and improve our website

  • To comply with legal or regulatory obligations

Our processing always relies on a lawful basis under the GDPR, such as your consent, legitimate interest, contractual necessity, or legal obligation.

4. How We Share Your Data

UNIQ maintains a strict policy of discretion.

Your information is never sold, exchanged, or shared for commercial marketing.

We may share your data only when it is necessary and appropriate:

  • With trusted service providers who support our website or communication tools

  • With professional partners or collaborators involved in a project (and only with your consent)

  • With authorities or regulators when required by law

If data needs to be transferred outside the European Union — for example in the context of engagements in the Gulf region — we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent protections.

5. Data Retention

We retain personal data only for as long as it is required for the purpose for which it was collected.

As a general guideline:

  • Contact inquiries: up to 12 months

  • Client and project information: up to 10 years (contractual and legal requirements)

When data is no longer needed, it is securely deleted.

6. Your Rights

Under the GDPR, you have several important rights regarding your personal data. You may:

  • Request access to the data we hold about you

  • Ask us to correct or update inaccurate information

  • Request the deletion of your data when permissible

  • Limit or object to certain types of processing

  • Request the transfer of your data to another organisation

  • Withdraw your consent at any time (for consent-based processing)

To exercise any of these rights, simply contact us at: pg@uniq.lu

If you believe your data has not been handled correctly, you may lodge a complaint with the Luxembourg National Commission for Data Protection (CNPD).

7. Cookies and Website Tracking

Our website uses essential cookies to ensure that basic functionality works properly.

Non-essential cookies, such as analytics tools, are used only with your consent and are designed to help us understand overall usage trends—not to identify individual visitors.

You can manage your cookie preferences directly through your browser or via our cookie banner.

8. Security of Your Data

We take the protection of your information seriously.

UNIQ uses appropriate technical and organisational measures to safeguard personal data against accidental loss, unauthorised access, alteration, or disclosure. While no digital system is entirely immune to risk, we continually work to maintain a high level of data security.

9. Links to Other Websites

Our website may contain links to external sites.

We cannot be held responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

10. Updates to This Policy

From time to time, we may update this Privacy Policy to reflect legal requirements, technology changes, or adjustments in our business practices.

The most current version will always be available on this page.

11. Contact Us

If you have any questions about this Privacy Policy or the way we handle personal data, please contact:

UNIQ – Data Protection

Email: contact@uniq.lu

We are committed to answering your request promptly and transparently.